Shipping policy

At Little Moments, we strive to ensure that your orders reach you quickly, safely, and in perfect condition. Please read our shipping policy carefully to know how we process and deliver your orders.

Shipping Locations

  • We currently ship only within India.
  • Delivery is available across all serviceable pin codes in India.

Shipping Charges

  • Free Shipping on all orders above ₹599.
  • For orders below ₹599, shipping charges are weight-based and calculated at checkout.

Processing & Delivery Time

  • All orders are processed within 2–3 working days (excluding weekends and public holidays).
  • Estimated delivery timelines:
    1. Within Karnataka: Up to 3 working days after dispatch.
    2. Rest of India: Up to 7 working days after dispatch.
  • Please note: During festivals or holiday seasons, delivery timelines may be slightly longer.

Courier Partners

We ship through reliable courier companies such as Delhivery, DTDC, Blue Dart, and others, depending on your location, to ensure smooth delivery.

Order Tracking

  • Once your order is shipped, a tracking ID and link will be shared via email/SMS/WhatsApp so you can track your package in real time.

Bulk & Custom Orders

  • For bulk or customized orders (such as fridge magnets for events, weddings, or gifting), the minimum delivery time is 7 working days.
  • Delivery timelines may vary based on order volume and customization requirements.

RTO Charges

If an order is marked as RTO (Return to Origin) and comes back to us:

  • Personalized products: No refund will be provided.
  • Non-personalized products: We will refund the remaining amount after subtracting two way shipping charges, payment gateway fees, packaging/handling charges, and any damage costs once we receive the returned parcel.

Delays & Exceptions

  • While we do our best to ensure timely delivery, slight delays may occur during festivals, holiday seasons, or due to unforeseen logistical issues.
  • We appreciate your understanding in such cases.

Damages During Transit

  • If your order arrives damaged, we offer a replacement or refund, provided you share a video proof of unboxing the parcel.
  • Without unboxing video proof, we may not be able to honor claims of damage during transit.